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International Journal for Quality in Health Care 15:357-358 (2003)
© 2003 International Society for Quality in Health Care

Book review

An Introduction to Quality Assurance in Health Care

Michael Perides

Centre for Excellence Development University of Salford, UK Health Sector Group, European Foundation for Quality Management

The first 10% of the full text of this article appears below.

Oxford University Press, 2002

0-19-515809-1; 240 pp; $37.95 Hb, $32.25 Pb

It would seem that any discussion about almost any issue in recent times has had to have the word ‘quality’ peppered liberally throughout the exchange. This apparent obsession with a concept that many have argued has no universal language with which to define it has all too often caused confusion and an inability to truly understand what a quality product or service represents. Nowhere is this more apparent than in health care. For some, the acid test of a quality health care service is the . . . [Full Text of this Article]


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