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International Journal for Quality in Health Care 16:91-92 (2004)
© International Society for Quality in Health Care and Oxford University Press 2004; all rights reserved


Book review

A background for national quality policies in health systems

The first 10% of the full text of this article appears below.

Charles D. Shaw and Isuf Kalo

World Health Organization, Regional Office for Europe: http://www.who.dk, 2002

WHO Reference no: EUR/02/5037153; 53 pp.

This WHO publication is an excellent resource book on health system quality in Europe. It is in two parts. The first part aims to provide Ministers of Health and other policy makers with background information on common definitions and issues surrounding quality of health systems and health care. The second part offers a framework and principles for a national quality strategy. It contains many examples of current approaches, policies and projects from different countries, containing some 17 tables . . . [Full Text of this Article]

Barbara Donaldson

The International Society for Quality in Health Care, Mana, New Zealand


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