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International Journal for Quality in Health Care Advance Access published online on January 21, 2005

International Journal for Quality in Health Care, doi:10.1093/intqhc/mzi012
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International Journal for Quality in Health Care (©) International Society for Quality in Health Care and Oxford University Press 2005; all rights reserved
Accepted November 5, 2004

Article

Waiting for orthopaedic surgery: factors associated with waiting times and patients’ opinion

Sofia Löfvendahl 1*, Ingemar Eckerlund , Health Economist 2, Helen Hansagi1 3, Bengt Malmqvist 4, Sylvia Resch 5, and Marianne Hanning 2

1 Swedish Federation of County Councils, Stockholm, Sweden. At the time of study was known as the Swedish Federation of County Councils.
2 Swedish Council on Technology Assessment in Health Care, Stockholm, Sweden. At the time of study was known as the Swedish Federation of County Councils.
3 Karolinska Hospital, Stockholm, Sweden
4 Gävle Hospital, Gävle, Sweden
5 Malmö University Hospital, Malmö, Sweden

* To whom correspondence should be addressed.
Sofia Löfvendahl, E-mail: sofialofvendahl{at}hotmail.com


   Abstract

Objectives. To assess waiting times for three groups of orthopaedic patients in Sweden and to identify factors explaining variations in waiting time. Also examined were factors associated with patients’ perceptions that waiting times were too long.

Design. Retrospective study.

Setting and study participants. Patients from orthopaedic units at 10 Swedish hospitals participated in the study. A questionnaire was sent to 1336 surgical patients (517 hip replacement, 321 back surgery, and 498 arthroscopic knee surgery) 3 months after surgery. Information extracted from the hospitals’ patient administrative systems was also used.

Outcome measures. Length of waiting time, socio-economic variables, hospital type, health-related quality of life, and opinion about waiting time. The data were analysed mainly using regression analyses.

Results. The overall response rate was 79%. In all pre-operative stages, waiting times were longest in the hip replacement group. Socio-economic variables were not consistent determinants of variation in waiting times except for working status in the back surgery group where working patients had shorter waiting times than non-working patients irrespective of phase of waiting time. Admission to a county/district county hospital, compared with a university/regional hospital, was associated with shorter time on the waiting list. Patients with better health-related quality of life had significantly longer waiting times for arthroscopic knee surgery by all waiting time measures. The length of wait was a significant predictor of the patients’ acceptance of waiting time. Patients’ influence over the date of surgery also appeared to affect their opinion about the waiting time.

Conclusions. Hospital-related factors are more important than patient characteristics as explanations of variations in waiting times for orthopaedic surgery. Patients value short waiting times and the possibility of influencing the date of surgery.

Keywords: orthopaedic surgery, patients’ opinion, regression analyses, waiting times, waiting lists.
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