International Journal for Quality in Health Care Advance Access published online on November 8, 2006
International Journal for Quality in Health Care, doi:10.1093/intqhc/mzl058
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1 Interdisciplinary Center, Arison School of Business, Herzliya, Israel
* To whom correspondence should be addressed. Why is the health care system still unable to achieve a breakthrough in its quality performance? This commentary offers three observations on the problem of the moderate success of quality of care improvement efforts. We based our discussion on theoretical models from management theory and research. We conclude that health care organizations invest efforts in quality improvement initiatives; however, there is a potential in improving the fit between these efforts and the specific problems these organizations face.
Accepted October 12, 2006
Article
The moderate success of quality of care improvement efforts: three observations on the situation
Tal Katz-Navon 1 *, Eitan Naveh 2, and Zvi Stern 3
2 Technion--Israel Institute of Technology, Faculty of Industrial Engineering and Management, Haifa, Israel
3 Hadassah Medical Center, Jerusalem, Israel
Tal Katz-Navon, E-mail: katzt{at}idc.ac.il
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